Need a hearing aid?

Need a hearing aid?

How it works

The hearing aid recycling process goes full circle – from the donation of hearing aids to clients leaving our clinic with their own reprogrammed hearing aids.


All hearing aid donations from the public are welcome!


Working bees with volunteers are organised to clean, sort and test the donated hearing aids.  As well as working hard it is we do turn it into a fun time.


Each client needs a recent hearing test. They provide their own test or we are able to perform a test at the clinic. The clinician reprograms the hearing aids in line with the client’s individual hearing test.


Clients are then fitted with their hearing aids that have been reprogrammed especially for them.


A follow up appointment is made for at the next clinic. This is important as the client has had at least a month of wearing their Recycled Sound hearing aids. The client can discuss and have any required adjustments to their hearing aids made by the clinician. A high percentage of new hearing aid users do not persevere with wearing their hearing aids. This can be due to a lack of follow up and adjustment of the hearing aids. As a result of our follow up appointments we have a very high success rate in hearing aid retention.


We were finally able to open our Recycled Sound clinics in February 2019 after a lot of hard work from the Recycled Sound team, Rotary Club of Toorak and successful applications for grants from our key supporters.

On arrival at the clinic, you will need to complete a client information form and provide some form of identification  Once completed,  you will then be introduced to the clinician who has already reprogrammed a pair of hearing aids for you.  She will then fit the clean donated hearing aids for you. If you or the referrer is able to provide a recent hearing test prior to their first appointment, they are able to have your hearing aids reprogrammed and fitted at your first appointment.

Before you leave the clinic the clinician will then explain to you how to care for and clean your hearing aids.  This is most important as people who wear hearing aids are prone to produce more wax in their ears.


Recycled Sound hearing aids are free as they are donated by the public on the basis they will be recycled and given to eligible people without charge for them.

However, there is a fee of $110 for the reprogramming and fitting of the hearing aids, including any required hearing aid test and any small ancillary replacements the donated hearing aids.

On extremely rare occasions, our clinicians find that a mould is needed for a particular hearing problem.  These moulds need to be made especially for the client and we are currently unable to cover this additional cost of approximately $150.  They need to be outsourced to a private company. If a client requires a mould we will discuss this and the cost, including a repayment plan with them .